# Complete category-page brief
Status: teaching page using fictional vendors. Official Peec/Otterly source checks are separate.

## Reader and decision
Support operations manager selecting software with mandatory ticket and attachment portability.
Job: create a conditional shortlist and identify the next evidence needed.

## Hero
H1: Support software for teams that need portable ticket history
Intro: Compare export coverage, role controls and CRM connection methods before choosing a trial. The example shows how unresolved evidence changes a shortlist.
Disclosure directly below: Fictional teaching example; published by EdenRank, a software business.
Actions: Jump to comparison; download verification worksheet.

## Section order and acceptance
1. Scope: required export plus role controls; exclude unrelated CRM-only products.
2. Comparison: same export, access and integration fields for all three fictional candidates.
3. Vendor A profile: attachment behavior unresolved; request sample before qualifying.
4. Vendor B profile: required role plan outside simulated budget; resolve budget constraint.
5. Vendor C profile: requirements documented in teaching scenario; estimate API integration work.
6. Method: hard constraints before preferences; unknown never becomes an invented absence.
7. Evidence: exact source, plan, check date, test scope for each real replacement claim.
8. CTA: verify remaining requirement or start a scoped trial.

## Profile copy
Vendor C is a candidate when the stated export coverage and role controls satisfy the team's requirements and an API-based CRM connection is acceptable. Ask the integration owner to estimate implementation effort before final selection. A native-only integration requirement changes this recommendation.

## Final checks
Replace every fictional fact before real publication. Verify all consequential claims. Keep prices attached to billing state and plan. Test the comparison on narrow screens. A reader must be able to trace one recommendation from requirement to evidence to action.